CANYON EXPLORERS
OUR PROMISE TO CARE
Your safety and enjoyment on our trips is the most important aspect of what we do.
Canyoning is a full involvement activity, where you will be doing a bunch of cool stuff in a beautiful but uncontrolled natural environment.
While we take the utmost care of you while you are with us, it is important you are aware of the potential hazards and risks we could encounter during the course of a trip. We are happy to answer any questions relating to the information below.
We have been doing this since 1998, and have shared our special places with tens of thousands of happy people – we look forward to your company soon.
DISCLOSURE & ACKNOWLEDGEMENT OF RISK
THE NEW ZEALAND ADVENTURE ACTIVITY REGULATIONS REQUIRE OPERATORS TO TAKE AS FAR AS IS REASONABLY PRACTICABLE, STEPS TO INFORM PEOPLE OF ANY SERIOUS RISKS THEY MAY FACE TAKING PART OF AN ADVENTURE ACTIVITY.
TERMS & CONDITIONS OF PARTICIPATION
- You have read, understand and agree to the terms listed here:
- Participation in canyoning activities involves a degree of risk and Adventure Group Limited (AGL) cannot absolutely guarantee participants safety.
- You understand that this canyoning activity is operated in a dynamic environment where certain activities or events may result in injury.
Hazards exist, with associated risk & injury – such as but not limited to:
- Falls due to uneven terrain and/or wet & slippery surfaces.
- Jumping or sliding from height into shallow, deep or fast-moving water.
- Injuries associated with the use or unexpected failure of equipment, such as ropes, harnesses, ziplines or anchors.
- Moving through natural environments where unexpected tree or rock falls are possible.
- Unexpected sudden rise in river levels due to a weather event.
- Travelling on public roads carries a level of risk due to the potential of collisions or impacts.
POTENTIAL INJURIES AS A RESULT OF ANY OF THE ABOVE COULD INCLUDE;
Grazes, cuts, bruises, fractures, dislocations, drowning
WHEN YOU BOOK AS A PARTICIPANT ON THIS ACTIVITY, YOU AGREE TO;
- Follow the guide’s instructions and use the safety equipment.
- Ensure that the Parents or Guardians accompanying any person under 18 years of age ensure that the underage person follows the guide’s instructions.
- Disclose any known medical, physical, or psychological conditions that may affect your participation in the activity, and you believe to be suitable for this trip based on the information available.
- Advise staff of any medication needed and / or carried by you, or anyone in your guardianship.
- Acknowledge that under New Zealand law the accident compensation scheme provides only limited assistance to visitors to New Zealand who suffer personal injury. AGL strongly recommends that all visitors to New Zealand should have full insurance covering any personal injury they might suffer, including medical treatment cover.
- To the extent permitted by law, you will release AGL, its staff & management, for any claim against loss or damage of personal possessions and / or injury, except where the provisions of the Accident Compensation Act (2001) apply.
- AGL reserves the right to cancel or modify any trip, or to refuse to carry any person for safety or operational reasons.
- That any photographs and video taken during your trip may be used by AGL for promotional purposes.
MINIMUM AGES:
Queenstown Half Day 12 Years Routeburn Full Day 15 years
- ESTIMATE YOUR FITNESS LEVEL LOW MODERATE HIGH
- RATE HOW CONFIDENT YOU ARE IN THE WATER LOW MODERATE HIGH
- RATE YOUR COMFORT WITH, OR AROUND, HEIGHTS LOW MODERATE HIGH
- RATE YOUR ENGLISH SPEAKING ABILITY LOW MODERATE HIGH
- DO YOU HAVE ANY CONDITIONS (PAST OR PRESENT) THAT MAY AFFECT YOUR PARTICIPATION? YES NO
If you believe you are low on any of 1 to 4 or have conditions that may affect your participation, please contact our team. Otherwise, our guides will discuss this with you prior to the trip departing.
EXPERIENCE QUEENSTOWN’S BEST
